What happens if I cancel late or miss my appointment?

No-shows, late cancellations, or failure to submit required intake forms on time result in the full session fee being charged.

Why must intake forms be submitted 48 hours in advance?

Submitting intake forms 48 hours in advance allows the provider adequate time to review your medical history and prepare appropriately for your appointment.

What Is Your Cancellation Policy?

To respect the time of all patients and ensure availability for those waiting to be seen, we maintain the following cancellation and rescheduling policies.

Follow-Up Appointments

Follow-up appointments require 24 hours’ notice to cancel or reschedule without penalty.

Initial Appointments

Initial appointments require 48 hours’ notice to cancel or reschedule.

A $100 deposit is required to reserve your initial appointment. This deposit is applied toward the cost of your visit and is fully refundable when cancellations are made at least 48 hours before the scheduled time.

Your initial intake form must also be submitted 48 hours prior to your appointment. This allows adequate time for your provider to review your history and prepare for your visit.

Late Cancellations, Missed Appointments & No-Shows

In the event of any of the following:

• No-show
• Late cancellation
• Failure to submit required intake forms on time

…the full amount of the scheduled session will be charged.

Late Arrivals

Arriving late reduces your treatment time.
Patients arriving more than 20 minutes late are considered a missed appointment and will be charged the full session fee.

Please plan ahead for traffic, parking, weather, and any other factors that may affect your arrival time.

Additional FAQs

Is my deposit refundable if I cancel early enough?
Yes. Your $100 deposit is fully refundable if cancellation occurs at least 48 hours before your initial appointment.

Can I reschedule instead of canceling?
Yes. Rescheduling follows the same timing requirements: 24 hours for follow-ups and 48 hours for initial appointments.

What if I have an emergency?
Please contact us as soon as possible. Exceptions may be considered on a case-by-case basis.

Why do I need to submit my intake forms 48 hours ahead?
This allows us sufficient time to review your history and prepare appropriately for your session.